Frequently Asked Questions
Everything you need to know about protecting your home and patio.
How do I determine the correct size for my furniture cover?
We recommend measuring the width, depth, and height of your furniture. Choose a cover that is slightly larger than your dimensions for easy installation, but ensure it is not so loose that it pools water.
Are Coverstore products completely waterproof?
Most of our collections are designed with high-grade water-resistant materials and waterproof seam binding. While they excel at shedding water, we recommend ensuring proper drainage to prevent heavy pooling during extreme weather.
How long will my order take to ship?
Standard in-stock items typically ship within 1-2 business days. Custom-made covers require an additional 3-5 days for production before they are dispatched via your chosen shipping method.
What is your return policy for home protection products?
We offer a 30-day return policy for all standard-sized items in original condition. Please note that custom-sized orders are made to your specific dimensions and are non-returnable unless there is a manufacturing defect.
How do I clean and maintain my covers?
To maintain the integrity of the fabric, we suggest spot cleaning with mild soap and lukewarm water. Avoid using harsh chemicals or machine washing, as this can damage the protective UV and water-resistant coatings.
Do your products come with a warranty?
Yes, our covers come with industry-leading warranties ranging from 1 to 10 years, depending on the material collection. This covers fading, cracking, and structural failure under normal usage conditions.